Service Request

We are encountering technical difficulties – please bear with us as we research the problem. Please call with any service requests in the meantime.

Please use our customer portal for service requests and to retrieve/send documents or send us a message 24/7. 


During our normal business hours
(M-F  – 8:30 AM to 5:30 PM) call us at 910.295.9828.

24/7 Emergency Call Us at 910.315.3688.


Send us a message, we will get
back to you as soon as possible.

ActiveWeb Login

With ActiveFile Software™, users can access, retrieve, and manage information regardless of format (physical or electronic). They can also create orders, add files or boxes, view images, and print labels.